Army Community Service (ACS)
- Reopening: What you need to know
ACS is open, however for the safety of our staff and customers, we will continue to offer the following virtual programs and services:
Soldier Family Assistance Center (SFAC): Currently, the SFAC program is offering workshops through various virtual platforms; providing telephonic Social Security Appointments; and handling other client-related issues via email and phone. NOTE: SFAC services are only for those members assigned to the Warrior Transition Battalion (WTB) and their families.
Employment Readiness Program (ERP): The program manager offers various support options and tips regarding federal employment and work-from-home employment via email. In lieu of her in-person orientation, participants can receive a very concise slide presentation. ERP services also include resume writing critique and guidance.
Family Advocacy Program (FAP): FAP has been providing information and resources on parenting and relationship enhancement through Social Media platforms. The program is also working to transition its current face to face training to approved virtual platforms. FAP personnel are still carrying the 24/7 hotline, responding to reports of child abuse and domestic violence. The Fort Belvoir FAP Hotline number: (703)229-2374.
Exceptional Family Member Program (EFMP): The program is providing monthly webinars through virtual platforms, providing tips and resources on Social Media sites, also the program is responding to clients' requests such as IEPs, ADA Housing and EFMP enrollment.
Financial Readiness Program (FRP): Currently the Financial Counselor provides classes and workshops weekly through virtual platforms, as well as offering flexible appointments surrounding all facets of financial counseling, both virtually and telephonically.
Relocation Services (RELO): The RELO program provides information and resources on relocation for Soldiers and their families. Relocation counseling is being provided to clients via email.
- Army Family Action Plan (AFAP)
Army Family Action Plan is a grassroots platform to voice quality-of-life issues, ideas, or suggestions and contribute to help better your community. It’s the best way to let Army leadership know about what works, what doesn’t, and how you think problems can be resolved. We give Active and Reserve Component Servicemembers, Family Members, Retirees and Department of Defense Civilians, and Survivors a primary tool to help identify issues and concerns and shape your standards of living.
You can submit issues at your garrison’s Army Community Service office or to a unit Family Programs liaison. Army OneSource also facilitates AFAP issues online and makes sure your concerns get the attention they deserve. The information you submit gives Army leadership insight and helps foster a satisfied, informed, and resilient Army Community.
AFAP makes a meaningful difference. Since AFAP was created in 1983, 698 issues have been submitted, resulting in 128 legislative changes, 186 Department of Defense or Army policy changes, and 210 improved programs or services.
Here’s a sample of AFAP results:
- Dedicated Special Needs Space in Child, Youth, and School Services (CYSS)
- Distribution of Montgomery GI Bill benefits to dependents
- Annual Leave carryover increase from 60 to 75 days
- Extended educational benefits for Spouses
- Dental and visual insurance coverage for Federal Employees
- Medical Coverage for Activated Reserve Component Families
- Military pay table (targeted pay raises)
- Military Thrift Savings Plan
- TRICARE for Life for eligible Retirees
- Funding for Better Opportunities for Single Soldiers (B.O.S.S.)
- Active Duty Enlisted Soldier Compassionate Reassignment Stabilization
- SGLI increases
- Minimum standards for Army Child Care
- In-state tuition for Military Dependents
To submit an issue or suggestion, go to your local Army Community Service office or Army OneSource.
You may also contact your Fort Belvoir AFAP Manager at +1 (571)231-7018.
- Army Family Team Building (AFTB)
Army Family Team Building prepares individuals through specialized military knowledge, personal growth and resiliency, and leadership development training, generating flexible, adaptive Servicemembers, Family Members, Retirees and Department of Defense Civilians, and Survivors.
Army Family Team Building is a series of training modules taught through your local Army Community Service office that prepares individuals through specialized military knowledge, Personal Growth and Resiliency, and leadership development training, generating flexible, adaptive Service Members, Family Members, Retirees and Department of Defense Civilians. AFTB improves personal and Family preparedness which enhances overall Army readiness and helps America’s Army adapt to a changing world.
AFTB helps you to not just cope with, but enjoy the military lifestyle. Many of the courses can be applied toward resume and career building, self-development and leadership skills. AFTB provides the knowledge and self-confidence to take responsibility for yourself and your Family. The training is available to Soldiers, Family members of all Soldiers, Department of Defense civilians and volunteers.
Please contact your Fort Belvoir AFTB Program Manager at +1 (571)231-7013.
- Army Volunteer Corps (AVC)
Volunteers make a meaningful difference in the lives of Soldiers and their Families every day. Army Volunteer Corps (AVC) is designed to help you find local volunteering opportunities with organizations that benefit the Army community.
The AVC has redefined volunteering within the Army. We embrace existing volunteer programs, unite all volunteers who support Servicemembers (including National Guard and Reservists), Family Members, Retirees and Department of Defense Civilians, and Survivors, and formalize the Army’s commitment to volunteerism.
No matter where people volunteer in the Army community, they usually want to contribute to Soldiers and their Family members. We recognize this common goal and want to help you find the right opportunity for you.
Volunteering helps your community and helps you as well. When you participate with AVC, you’ll:
- Gain a sense of satisfaction/achievement by meeting challenges
- Learn about the Army, our sister services, and the community
- Acquire new skills and/or expand old ones
- Obtain work experience
- Build new friendships and become a cohesive part of the community
Contact your local Army Volunteer Coordinator within your Army Community Service Center to register and learn about volunteer opportunities across the Army.
- Community Information Services (CIS)
CIS provides information on both military and civilian agencies to Servicemembers, Family Members, Retirees, and Department of Defense Civilians.
Trained personnel will assist clients to find the appropriate and available resources.
Briefings are available in Bldg. 200 or at your location to outline the Programs and Services available from ACS.
Please contact your Fort Belvoir CIS Program Manager at +1 (703) 805-4152.
- Sexual Harrassment Assault Response (SHARP)
The Armed Forces’ Sexual Harassment/Assault Response and Prevention (SHARP) Program is the Armed Forces’ integrated, proactive effort to end the crimes of sexual harassment and sexual assault within our ranks. Sexual harassment and sexual assault have no place in the Armed Forces. If you have been the victim of sexual harassment or sexual assault, you have a voice, you have rights, and we’re here to help.
The Armed Forces’ SHARP Program also:
- Permeates the Armed Forces structure from the Pentagon down to the individual Soldier level.
- Has full-time military and civilian staff at the brigade level and higher.
- Promotes cultural change across the Armed Forces, with a vision toward a culture of dignity and respect in which Soldiers, Civilians and Family Members intervene in potential situations that could result in sexual harassment and sexual assault to protect one another.
- Includes a comprehensive effort to educate leaders and Soldiers about sexual harassment and sexual assault.
- Employs a concrete training program that teaches Soldiers and Civilians to be alert to serial offender tactics, to intervene to stop incidents and disrupt offenders, and where and how to seek help.
- Provides commanders with the essential resources, education, and training they need to succeed in bringing an end to sexual harassment and sexual assault within their units and build a command culture in which these crimes are not tolerated.
We have certified Sexual Assault Response Coordinators (SARCs) and Victim Advocates (VAs) available 24/7 to help with reporting, victim support, prevention, training, and awareness efforts.
For more information about SHARP, visit sexualassault.army.mil.
More Helpful Resources:
- U.S. Armed Forces Sexual Assault Prevention & Response Program
- U.S. DoD Sexual Assault Prevention & Response
- National Sexual Assault Hotline: +1 (800)656-HOPE (4673)
- Center for Sex Offender Management
- Men Can Stop Rape +1(202) 265-6530
- National Center on Domestic & Sexual Violence (military resources) +1 (512)407-9020
- National Sexual Violence Resource Center +1 (877)739-3895
- Rape Abuse & Incest National Network +1 (800)656-4673 ext. 3
- Rape & Sexual Assault: Reporting to Police & Medical Attention, 1992-2000, Bureau of Justice Statistics, US DoJ
- Sexual Assault Nurse Examiner/Sexual Assault Response Team
- Sexual Assault State Coalitions
- Victim Advocacy Program (VAP)
The Victim Advocacy Program (VAP) provides emergency and follow-up support services to adult victims of domestic abuse. Advocacy services are available to Service members, their current or former spouses, an individual with whom the Service member shares a child, and significant others of Service members who live together. Our services are available twenty-four hours a day, seven days a week.
Our trained professionals are here for crisis response, information on reporting options, medical treatment options, law enforcement’s response, emergency services, safety planning, obtaining military and civilian protective orders, and accompaniment to medical forensic exams and medical appointments, as well as accompaniment to court for orders of protection hearings and trials. Advocates work closely with their civilian counterparts and ensure a personal and smooth transition for victims who do not qualify for ongoing advocacy services within the military community.
If you need help or want more information, contact the Victim Advocacy Program Manager at your local Army Community Service Center.
The Army is fully committed to ensuring victims of domestic abuse are protected; treated with dignity and respect; and provided support, advocacy and care. The Army strongly supports effective command awareness and prevention programs, and holding offenders accountable.
There are two types of reporting options: Restricted Reporting and Unrestricted Reporting. Personnel should report all suspected cases of domestic abuse promptly, which quickly activates victim services and accountability actions. However, we understand things might not always work that way. Victims might need medical attention or victim services without command or a law enforcement response. Therefore, the Army has implemented a Restricted Reporting Option for victims to confidentially disclose allegations of abuse and receive needed medical treatment and services.
Allows someone who meets VAP criteria and who is experiencing violence in his/her relationship to confidentially disclose the abuse to a Victim Advocate, a Victim Advocate Supervisor, or a Healthcare Provider. When an individual chooses a restricted report, law enforcement is not involved and there is no investigation of the abuse. In addition, the Soldier’s Command is not notified of the abuse and is unable to offer assistance and protection.
The restricted reporting option allows an individual to receive medical treatment, advocacy services and clinical and pastoral counseling. This option allows one to receive needed services, control the release of his/her personal information, and time to consider his/her options.
Under this reporting option, the offender is not held accountable and the abuse may continue. If an assessment reveals a high risk for future injury, a restricted report may not be granted.
Victims of domestic abuse who want to pursue an official investigation of an incident should report the abuse to law enforcement, or the alleged offender’s Commander. The unrestricted reporting option provides a victim with the widest array of services available including but not limited to command involvement, law enforcement involvement, medical treatment, advocacy services, and counseling services.
Not all incidents of domestic abuse are the same, and each person who experiences domestic abuse handles the situation differently.
Commanders play an integral part in ensuring the safety, health, and well being of our Army Families. Commanders who learn of an incident of domestic abuse are required to notify law enforcement.
- The right to be treated with fairness and with respect for your dignity and privacy.
- The right to be reasonably protected from the accused offender.
- The right to be notified of court proceedings.
- The right to be present at all public court proceedings related to the offense, unless the court determines that your testimony would be materially affected if you, as the victim, heard other testimony at trial.
- The right to confer with the attorney for the government in the case; the right to available restitution; the right to information about the conviction, sentencing, imprisonment, and release of the offender.
A violent relationship puts you and your children at risk for injury and even death. Developing a safety plan tailored to meet the needs of your family will enable you get out of a potentially dangerous situation. If your children are old enough, mature enough, or even responsible enough to assist you during a violent or potentially violent episode of domestic abuse, you may consider including them in your plan to keep everyone safe. A good safety plan considers which steps to take if you choose to stay in the relationship or if you choose to leave.
Here are some tips during the explosive phase of domestic abuse:
- Move to a room with easy access to an exit. Don't go to the kitchen, bathroom or near possible weapons.
- Know the quickest route out of your home. Practice escaping that way.
- Know the quickest route out of your workplace. Practice escaping that way. Domestic violence does not just occur in your home.
- Pack a bag and have it ready. Keep it hidden but make it easy to grab quickly.
- Tell your neighbors about your abuse and ask them to call the police when they hear a disturbance.
- Have a code word to use with your kids, family and friends. They will know to call the police and get you help.
- Know where you are going to go, if you ever have to leave.
- Use your instincts.
- You have the right to protect yourself and your children.
Develop a Safety Plan
Military Protection Orders (MPO)
Unit Commanders may issue a Military Protective Order (MPO) to ensure the safety of service members, family members, and other individuals from the threat of domestic violence. An MPO is a written lawful order issued by a commander that orders a Soldier to avoid contact with his or her spouse or children. The commander should provide a written copy of the order within 24 hours of its issuance to the protected person, the Military Police and civilian law enforcement. An individual should report violations of the MPO to law enforcement.
Civilian Protection Orders (CPO)
A Civilian Order of Protection is an order signed by a Judge that directs an individual to stop abusing, stalking, harassing and/or committing acts of sexual violence against an individual. An individual may file a CPO against current or former spouse, someone that an individual shares a child in common, an individual with whom you have shared a residence with, someone related to you by blood or marriage or someone with whom you have dated or had intimate relations.
- United States Department of Justice Office on Violence Against Women
- National Center on Domestic and Sexual Violence
- Stalking Resource Center
- Statewide directory for laws, courts, emergency shelters, orders of protection
- Battered Women's Justice Project
- The Family Violence Prevention Fund
- Women's Justice Center– Also is Spanish
- Mind, Body, Spirit Empowered - Materials translated into many languages
- Marriage and Equality – Materials translated into many languages
- Employment Readiness Program (ERP)
The Employment Readiness Program provides information and referral services for employment, education, training, transition, and volunteer opportunities to give Family members the competitive edge needed to secure meaningful employment. ERP offers up-to-date information on available employment opportunities, market and job trends, education, and volunteer resources to help individuals make informed decisions when seeking employment. Services offered by the ERP include classes and seminars related to employment:
- Career exploration
- Job Fairs & Career Workshops
- Federal Career Exploration
- Resume writing
- Interviewing techniques
- Dressing for success
- Individual career assessment and counseling
Please contact your Fort Belvoir ERP Program Manager at +1 (571)231-7013.
- Exceptional Family Member Program (EFMP)
The Army designed the Exceptional Family Member Program to be a comprehensive, coordinated, multi-agency program that provides community support, housing, medical, educational, and personnel services to military Families with an EFM. Military Families with special needs Family Members, also known as an Exceptional Family Member (EFM), often require additional help in meeting their needs.
The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide comprehensive and coordinated community support, housing, educational, medical, and personnel services to Families with special needs. Active Duty Soldiers enroll in the program when they have a Family member with physical, emotional, developmental, or intellectual disorder requiring specialized services. This program also allows their needs to be considered in the military personnel assignment process.
Family members must be screened and enrolled, if eligible, to participate in the Exceptional Family Member Program. There are also requirements if a service member is on assignment instructions to an OCONUS area for which command sponsorship/Family member travel is authorized, and the Soldier elects to serve the accompanied tour. This screening consists of medical records review for all Family members, and developmental screening for all children 72 months of age and younger.
Soldiers are responsible for keeping their EFMP enrollment current as exceptional Family member (EFM) conditions change or at least every three years, whichever comes first.
Use these resources, tools, and articles to learn more about EFMP and the families it serves.
- Enrollment and Screening Information
- Basic Information (All Branches of Service)
- Army EFMP Basic Information
Special Needs Accommodation Process or now known as the Multi-disciplinary Inclusion Action Team (SNAP/MIAT)
The Special Needs Accommodation Process or the Multi-disciplinary Inclusion Action Team (SNAP/MIAT) is a team established to ensure the most appropriate placement of children with special needs. The team meets to review any new applications for Child and Youth Services (CYS) programs that indicate any possible special needs, review the needs of children already placed in the CYS program and determine if those needs can be met. Military Members are mandated to enroll in EFMP for most of these conditions and if they are not enrolled, the EFMP Manager will contact the Servicemember to have an enrollment screening into EFMP be initiated.
So what is considered a special need?
Basically anything that would requires special attention from a caretaker. It can be illnesses and conditions such as allergies, asthma, attention deficit disorder/attention deficit hyperactivity disorder, diabetes, autism, epilepsy, Down’s Syndrome, seizure disorder as well as physical challenges, learning disability, sensory impairment (hearing/vision), developmental delays, speech/language impairment, food allergies/intolerances, and many more.
The team is comprised of the Exceptional Family Member Program Manager, the Army Public Health Nurse, CYS Coordinator/CYS Program Directors, Parent Outreach Coordinator, and the Parents/Sponsors/Caregivers. Other appropriate Experts may be able to attend as augmenters if needed/requested. At the meeting, the child’s needs are discussed to see if accommodations are necessary and if there are any activity restrictions. Also addressed at the meeting, will be the expectations of the service to be provided by the CYS staff, as well as educational and developmental intervention program information regarding developmental evaluations, and programs and services offered by CYS.
The goal is to ensure that the child has the very best experience at CYS and that staff are trained to provide the care that a particular child needs. If your child presents a special need that is new to the staff, they will receive specialized training before your child is entrusted to their care. This training will be in addition to their periodic training that addresses special needs topics that all School Age Care staff receive.
Army EFMP Respite Care
For Active Army and Active Guard and Reserve Families who are responsible for regular care of persons with disabilities, the Exceptional Family Members Program Respite Care Program provides a temporary rest period. Care may be provided in the Family’s home or other settings such as special needs camps and enrichment programs.
The Army EFMP put respite care in place to give eligible Families, especially now with multiple deployments, the opportunity to receive respite care when it’s needed. Families apply for the Respite Care Program at the nearest installation Army Community Service (ACS) EFMP Office.
Eligibility for Respite Care Program is based on EFMP enrollment and the medical or educational condition of the Family member requiring care. Qualifying Families are eligible to receive up to 40 hours of funded EFMP respite care monthly for each certified Family member.
Due to increase in mobilization and deployments because of Global War on Terrorism, remaining parent/sponsor has sole responsibility for all Family support needs. Respite care decreases Family stress, increases Family stability and reduces costly out-of-home placements, thereby contributing to Soldier readiness.
The team is comprised of the Exceptional Family Member Program Manager, the Army Public Health Nurse, CYS Coordinator/CYS Program Directors, Parent Outreach Coordinator and the Parents/Sponsors/Caregivers. Other appropriate Experts may be able to attend as augmenters if needed/requested.
Please contact your Fort Belvoir EFMP Program Manager at +1 (571)231-7020.
- Family Advocacy Program (FAP)
The FAP outreach and prevention program is designed to strengthen and improve the quality of life for our military Families by increasing self-sufficiency, resiliency, and community cohesion for active duty, Family members, civilians, and retirees. Together with the garrison, FAP provides a multitude of programs and services designed to build individual and Family strengths as well as advocate for non-violent communities. The goals of the FAP are:
- Leverage individual and Family strengths
- Overcome behaviors that may contribute to Family maltreatment
- Value Family member differences
- Enhance behaviors that foster healthy military lifestyles
FAP professionals strive to create command and community awareness of the unique challenges associated with living in Europe, provide information on existing services to eliminate child abuse and domestic violence, and to develop specific educational programs at no cost to active duty. Our services include seminars, workshops, and individualized intervention.
New Parent Support Program (NPSP)
The New Parent Support Program is a voluntary program that assists military Families who are pregnant or have children birth through age three years to understand the process of delivering a baby overseas and adapt to parenthood in healthy and resilient ways.
The primary focus of NPSP is providing individualized home visitation services in the parent and child’s natural learning environment. However, services can occur in an office, hospital, or community setting. Classes and groups are available which provide information on pregnancy, nutrition, parenting newborns and toddlers, problem solving and coping, discipline issues, social isolation, and military stressors. Services are available outside normal duties hours so working parents can participate.
Each NPSP Home Visitor has either a Master’s degree in Social Work or a Bachelor of Science in Nursing degree. They are additionally Licensed to practice Clinical Social Work, Marriage and Family Therapy, or Nursing in a US state.
Domestic Abuse Victim Advocate Program (DAVA)
The Domestic Abuse Victim Advocate (DAVA) provides comprehensive support services to adult victims of domestic abuse including: crisis intervention, safety planning, help obtaining medical treatment for injuries, information on legal rights and proceedings, referral to military or civilian shelters, and other resources.
DAVA’s provide information so clients can make informed choices in reporting an assault and how they choose to proceed. DAVA’s are available to accompany adult clients to medical visits, court proceedings, and other appointments as requested. DAVA’s provide services 24 hours-a-day, 7 days-a-week. Victims are not alone, help and support are available.
The Domestic Abuse Victim Advocate 24-hour hotline – +1 (703)229-2374
- Financial Readiness Program (FRP)
The Financial Readiness Program is your resource for information on money matters. We can help you better understand financial topics like:
- Military pay
- Checkbook/debit card management
- Financial responsibility
- Credit reporting
- Debt elimination strategies
ACS also has Financial Counselors available for advice, guidance, and support. In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues, and basic budgeting. Our Financial Counselors will be there when you need them, for as long as you need them. They are committed to assisting you in creating your financial security and ensuring you receives the necessary information to make sound financial decisions.
We can also help you learn about other financial services, including:
For more information about how the Financial Readiness Program can help you, contact your nearest Army Community Service Center.
Other helpful financial readiness links include:
- Thrift Savings Plan: A Federal Government-sponsored long-term retirement savings and investment plan, available for both Federal civilian employees and members of the uniformed services.
- U.S. Savings Bonds: A shorter-term savings option with competitive interest rates and backed by the full faith and credit of the United States.
- Military Saves: A component of the nonprofit America Saves and a partner in the Department of Defense’s Financial Readiness Campaign, Military Saves seeks to motivate, support, and encourage military Families to save money, reduce debt, and build wealth.
- Money Matters: A mobile-optimized resource with calculators for savings, debt reduction and other reference material in one location.
- Financial Literacy Game: A great way to learn about finances, integrating creativity, education and fun in a virtual world.
- Housing Resources for Military Members: The National Military Family Association has compiled a great list of resources to help Military Families who are struggling with the pitfalls of the housing crisis.
- Army OneSource: Network of the services and delivery of support to Soldiers and their Families.
- Military OneSource: A Department of Defense-funded program that provides comprehensive information on every aspect of military life at no cost to active duty, National Guard, reserve members, and their Families.
- Office of Servicemember Affairs: A component of the Consumer Financial Protection Bureau helps to educate and empower military members, veterans, and their Families in the consumer financial marketplace.
- Saveandinvest.org: A project of the FINRA Investor Education Foundation, a free, unbiased resource dedicated to your financial health. Helps you make informed decisions through easy-to-use tools and resources, and arms you with the information you need to protect yourself from investment fraud.
- Better Business Bureau Military Line: Provides specialized education and support services, which meets the needs of active and retired military personnel and their Families.
Please contact your Fort Belvoir FRP Manager at +1 (571)231-7025.
- Army Emergency Relief (AER)
Army Emergency Relief (AER) is a private, non-profit organization established to assist Soldiers and Retirees in emergency financial situations due to no fault of their own. Financial assistance is given in the form of an interest-free loan, grant, or combination of the two. Loans are repaid by an allotment. Personel at Fort Belvoir seeking AER services should reach out to Fort Myer for assistance.
To apply for AER assistance, the Soldier simply visit AER to receive the information packet of all required documentation needed for the follow-up appointment.
AER helps with the following emergency financial needs:
- Rent Utilities
- Emergency transportation & vehicle repair
- Funeral expenses
- Medical/dental expenses
- Personal needs when pay is delayed or stolen
- Other emergency financial needs.
AER partners with other military aid societies to enable local assistance for service members from the Air Force, Navy, Marine Corps, and Coast Guard. AER also provides scholarships toward education. AER gives spouses and dependent children of Army Soldiers great opportunities for their first undergraduate degree (some scholarships can reach $4,000 annually)! Application information can be found online through Army Emergency Relief. Contact the Army Emergency Relief Program Manager.
AER’s Education Program is a secondary mission to help Army Families with the costs of education. The three separate scholarship programs are:
Spouse Education Assistance Program
- Applicant must be the Spouse or widow(er) of an active duty or retired Soldier and reside in the United States.
- Stateside applicants must be full time students.
- First undergraduate degrees only.
- Active duty military personnel are not eligible.
Major General James Ursano Scholarship Fund for Dependent Children
- Dependent children, stepchildren, or legally adopted children of Army Soldiers on active duty, retired or deceased while in active duty or retired status.
The children of Grey Area Reservists/National Guard are eligible as well.
Scholarship awards will be awarded up to half the cost of tuition. Scholarship awards are based on financial need, as evidenced by income, assets, Family size, and special circumstances.
Applications and instructions are available for all the scholarships on the AER website.
Resources & Forms
- Mobilization and Deployment Readiness Program (Mob/DRP)
The Mobilization & Deployment Readiness Program helps support community readiness during deployments and emergencies. We help make sure installation programs align with unit deployment cycles, provide pre- and post-deployment support, and help unit Commanders with their Family Readiness plans and deployment support services for Service Members and their Families. We’re responsible for operating an Emergency Family Assistance Center in the case of an all-hazards event, and supporting Service Members and Families during Non-Combatant Evacuation Operations (NEO) and Repatriation. We also act as a case manager for all requests for assistance through the Army Disaster Personnel Accountability and Assessment System (ADPAAS).
Some of our resources include:
- Pre- and Post-Deployment Support: Help prepare Soldiers and Families for Deployments and Reintegration by providing trainings and resources throughout the Deployment Cycle in a variety of settings.
- Family Readiness Groups: Designed to make sure Families have information you need and develop a military support group while your Soldier is deployed. Virtual Family Readiness Groups also provide secure environments in which the commander can communicate directly with Soldiers and Families 24 hours a day no matter where you are.
- Emergency Family Assistance: Your link to continuous support and assistance as well as authoritative and accurate information in a sensitive, timely, and effective manner.
- Army Disaster Personnel Accountability and Assessment System (ADPAAS):Ensures all Army personnel and their dependents are accounted for during emergency situations.
For more information on Mobilization, Deployment, and Support Stability Operations support in your community, contact your local Army Community Service office and ask for the Mobilization and Deployment program manager or specialist.
Please contact your Fort Belvoir Mob/DRP Manager at +1 (571)231-7018.
- Relocation Assistance Program (RAP)
Welcome to Relocation Readiness! Moving is a part of life for Soldiers, Government Civilians and their Families. The Army Community Service Relocation Readiness Program provides assistance to the Total Army Family. We are dedicated to ensuring our clients are capable of surviving and thriving through the PCS and ETS processes. We have developed this program to assist you in finding information and resources to make you more resilient and agile as you navigate your next move.
Your first stop once you are notified of a pending PCS or ETS move should be your local ACS where you can meet with a Relocation Readiness Program Manager who will serve as a subject matter expert in assisting you through the process.
Household Goods Lending Closet
When relocating to a new installation, you can borrow basic household goods such as:
- Pots and pans
- Kitchen appliances
Contact the ACS Relocation Manager for more information at +1 (571)231-7018.
- Soldier and Family Assistance Center (SFAC)
Fort Belvoir Soldier and Family Assistance Center (SFAC) provides customized, integrated support services dedicated to serving Soldiers in Transition (STs) and their Families. The SFAC is a one-stop location to equip and aid Soldiers in making life changing decisions as they transition either back to duty or to civilian life. The SFAC staff is a team of professionals who realize that individual needs require individual attention and we are responsive to those needs.
Please contact your Fort Belvoir SFAC at +1 (571)231-7000.
- Survivor Outreach Service (SOS)
Our Fallen Warriors have paid the ultimate sacrifice. The Army has a commitment to their Families. Families deserve our respect, gratitude, and the very best we can provide.
Survivor Outreach Services is a “one” Army program. Regardless of your loved one’s Army component, duty status, location, or manner of death, Survivor Outreach Services Support Coordinators and Financial Counselors are here to provide dedicated outreach and support when and for as long as you desire.
SOS offers support through:
Benefits Coordinators. No one is ever fully prepared to lose a loved one, which is why we have Benefits Coordinators. Benefit Coordinators are located at the Casualty Assistance Center and are there to assist and guide you as you make the many decisions necessary following the death of a Soldier. Benefits Coordinators help identify your specific benefits and entitlements and ensure you receive what is legally yours. They assist you in completing paperwork and navigating the various agencies Survivors encounter. Benefits Coordinators remain current on changes in the law and have a wealth of information available to support you during this very difficult time.
Financial Counselors. In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues, and basic budgeting. Our Financial Counselors will be there when you need them, for as long as you need them. They are committed to assisting you in creating your financial security and ensuring you receive the necessary information to make sound financial decisions.
Support Coordinators. The Survivor Outreach Services Support Coordinator provides long term support to you and is your link to the Army Family for as long as your desire. Wondering what direction to go in now? Your local Support Coordinator is happy to sit down with you as you journey through this transition by providing direct services as well as information, referrals and recommendations. They can also connect you with support groups, bereavement, and financial counselors, as well as help you request copies of documents obtain answers to questions and direct you to additional Survivor resources.
Please call +1 (571)231-7000 for more information.
- ACS Directory and Numbers of Interest
Program Area Phone Number Army Emergency Relief Army Family Action Plan Program +1 (571) 231-7018 Army Family Team Building +1 (571) 231-7013 Army Volunteer Corps Program +1 (571) 231-7013 Exceptional Family Member Program +1 (571) 231-7020 Employment Readiness +1 (571) 231-7013 Family Advocacy Program +1 (571) 231-7015 Financial Readiness Program +1 (571) 231-7025 Information and Referral +1 (571) 231-7001 Military Family Life Consultant +1 (703)414-9887 Military Family Life Consultant +1 (703)201-9697 Military Family Life Consultant +1 (703)785-2701 Mobilization/Deployment +1 (571) 231-7018 New Parent Support Program +1 (571) 231-7015 Parent Educator Specialist +1 (571) 231-7017 Play Morning +1 (571) 231-7015 Relocation Assistance Program +1 (571) 231-7018 Soldier & Family Assistance Center +1 (571)231-7000 Survivor Outreach Services +1 (571)231-7000 Women, Infants, and Children (WIC) +1 (703)781-6509 Warriors in Transition +1 (571)231-5191 Victim Advocate +1 (571) 231-7016 Victim Advocate After Hours Hotline +1 (703)229-2374 Numbers of Interest Fort Belvoir Information +1 (703) 545-6700 ACAP/ Soldier for Life +1 (703) 805-9247 Army Substance Abuse (ASAP) +1 (703) 805-3453 Civilian Personnel Advisory AF +1 (703) 805-3009 Civilian Personnel Advisory NAF +1 (703) 704-4872 Barden Education Center +1 (703) 805-9264 ID Cards +1 (703) 805-5578 In/Out Processing +1 (703) 806-4084 Legal Assistance +1 (703) 805-2856 Retirement Services +1 (703) 805-2675 USO +1 (571) 267-2050 Tax Center +1 (703) 805-2856 Transportation Inbound +1 (703) 806-4900 Transportation Outbound +1 (703) 805-5674 Outdoor Recreation +1 (703) 805-3081 Leisure Travel Services & Tickets +1 (703) 805-3714 Markham School Age Services +1 (703) 805-9100 Fort Belvoir Community Center +1 (703) 805-3714 Fort Belvoir Community Hospital +1 (231) 231-3224 Red Cross +1 (703) 805-2057
Hours of Operation
|Monday||8 a.m. - 4 p.m.|
|Tuesday||8 a.m. - 4 p.m.|
|Wednesday||8 a.m. - 4 p.m.|
|Thursday||8 a.m. - 4 p.m.|
|Friday||8 a.m. - 4 p.m.|
|Third Friday of Month||8 a.m. - 12 p.m.|
Reopening Guidelines in the drop down menu below!
Army Community Service (ACS) assists the Fort Belvoir community by developing, coordinating and delivering comprehensive services to help promote self-reliance, resilience and stability. ACS offers no-cost classes and trainings that are designed to equip Servicemembers, Family Members, Retirees, and Department of Defense Civilians with the life skills, knowledge and support needed to face the challenges of military life.
ACS strives to be “First in Service Member and Family Support!”