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Parent Outreach Services

Finding and Requesting Child Care

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Register with CYS

Sign up or update your CYS registration to access child care, youth programs, and family support services.

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Make a Payment

Manage accounts, make payments, and more through the WebTrac online system.

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Contact Us

View the contact information and hours for the Parent Outreach Services program.

How to Search for, Request, and Manage Your Child's Care

CYS makes it easy for military Families to find and request child care through MilitaryChildCare.com (MCC), a one-stop online system for accessing on-base and off-base care options. 

Man Holding Child

 

Step 1: Create an Account

  • Go to MilitaryChildCare.com and set up a Family profile
  • Enter details about your child care needs, location, and preferred options

Step 2: Search for Child Care

  • Use the system to find full-time, part-time, hourly, or before-/after-school care at your installation
  • Review available Child Development Centers, Family Child Care, School Age Centers, and community-based options

Step 3: Request Care and Join the Waitlist

  • Submit a request for your preferred care option
  • If no immediate openings are available, you will be placed on the waitlist and notified when space opens up

Step 4: Manage Your Requests

  • Log in anytime to update your request, check your waitlist status, or modify your child care preferences
  • Keep your contact information current to ensure you receive important updates

Ask Army Answers

  • Parent and Outreach Services
  • ATTENTION CYS PATRONS: Due to HVAC malfunction, Parent Central Services is operating on modified hours. Mon., Tues., Thurs. and Fri.: 7 a.m. - 3:30 p.m. (2:30 - 3:30 p.m. by appointment only) Wed.: 7 a.m. - 12 p.m.
  • Hours:
    Monday
    7:00am-4:00pm
    Tuesday
    7:00am-4:00pm
    Wednesday
    7:00am-12:00pm
    Thursday
    7:00am-4:00pm
    Friday
    7:00am-4:00pm
    Saturday
    Closed
    Sunday
    Closed
    Federal Holidays
    Closed

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